1. Acceptance of terms
By accessing the Cloud Forest Park website or visiting the park, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the website or enter the park.
2. About Cloud Forest Park
Cloud Forest Park is a nature and entertainment park at Athanavoor, Mettukaniyur village, Yelagiri Hills, 635853. The website provides general information about the park, attractions, tickets, timings, and services.
Website content is for information only and may be updated without notice. In case of conflict between online information and on-ground instructions from park staff, staff directions for safety and operations prevail.
3. Tickets and entry
Entry to the park is allowed only with valid tickets issued at the counter or through authorised online channels (if offered).
- Plastic is prohibited inside the park. Please follow waste and environmental rules displayed on site.
- Ticket rates, free-entry categories, and park timings are subject to change without prior notice.
- Admission may be refused or curtailed where necessary for safety, capacity, weather, animal welfare, or misconduct.
- Keep tickets available for inspection during your visit.
4. Park conduct and safety
Visitors must behave responsibly and follow all posted rules and staff instructions.
- Do not harm, chase, feed without permission, or disturb animals, birds, or plants.
- Supervise children at all times, especially near water, bridges, play areas, and animal zones.
- Do not enter restricted areas or interfere with park operations.
- Respect other visitors and staff; harassment, vandalism, or illegal activity is not allowed.
- Follow guidance for adventure or activity areas; some activities may have age, health, or height restrictions.
5. Assumption of risk and limitation of liability
Outdoor parks involve natural terrain, animals, weather, and physical activities. By visiting, you acknowledge inherent risks associated with such environments.
To the maximum extent permitted by applicable Indian law, and except for liability that cannot be excluded (including liability arising from proven gross negligence or wilful misconduct where such exclusion is not allowed), we are not liable for loss, injury, or damage arising from your visit, use of facilities, or reliance on website information, beyond any mandatory legal remedies available to you.
You are responsible for your belongings. We recommend you take care of personal items and valuables during your visit.
6. Services described on the website
Descriptions of guest houses, gardens, decorative services, or smart gardening are informational. Separate agreements, quotations, and payments may apply for such services. Availability is not guaranteed until confirmed by us in writing or through an authorised booking process.
7. Intellectual property
Text, images, logos, and other content on the Cloud Forest Park website are owned by us or used with permission. You may not copy, scrape, republish, or commercially exploit site content without our prior written consent, except for personal, non-commercial viewing.
8. Third-party links and platforms
Links to Google Maps, WhatsApp, Instagram, or other platforms are provided for convenience. We are not responsible for the content, availability, or practices of third-party sites or apps.
9. Website availability
We aim to keep the website available and accurate, but we do not guarantee uninterrupted access or error-free content. We may suspend or modify the site for maintenance or operational reasons.
10. Governing law and disputes
These Terms are governed by the laws of India. Subject to applicable law, courts having jurisdiction in Tamil Nadu (convenient to the park’s location) shall have jurisdiction over disputes arising from these Terms or your visit, without prejudice to any mandatory consumer protections that may apply.
11. Changes to these terms
We may update these Terms & Conditions from time to time. The “Last updated” date will be revised when changes are published. Continued use of the website or park after updates constitutes acceptance of the revised terms to the extent permitted by law.
12. Contact
For questions about these Terms, contact Cloud Forest Park:
- Email: info@cloudforest.com
- Phone / WhatsApp: +91 63810 60040
- Phone (secondary): +91 93442 12743
- Address: Athanavoor, Mettukaniyur village, Yelagiri Hills, 635853